FAQ

1. What makes Luksha Cosmetics different?

Luksha Cosmetics takes a fundamentally different approach to formulation than most skincare brands. Instead of following marketing trends, every formula is built around three core principles:

Independent Formulation Laboratory
Every product is developed from scratch by Luksha's in-house team of cosmetic chemists.

Skin-Identical Technology
The structure and composition of our formulations closely resemble the skin's own natural barrier. This skin-identical approach helps support barrier function and creates an ideal environment for healthy, resilient skin.

Smart Formula Approach
What does it mean? Less, but smarter. We believe that more ingredients don't necessarily create better skincare. In fact, combining too many active ingredients may increase the risk of irritation and sensitivity. Instead, we carefully combine a select number of scientifically backed actives that work synergistically to maximize effectiveness while minimizing the risk of irritation. The result is high-performance skincare with exceptional skin tolerance.

2. Are Luksha products suitable for sensitive skin?

Yes. Sensitive skin is our specialty. Our formulations are designed to strengthen the skin barrier while minimizing the risk of irritation.

3. Are your products natural?

Yes. Most Luksha formulas contain over 95% natural or naturally derived ingredients. Whenever possible, we choose high-quality naturally derived ingredients. Our priority is always creating skincare that is safe, effective, and works in harmony with the skin. 

4. Are Luksha products vegan and cruelty-free?

Most Luksha products are vegan, and none are tested on animals. Individual product pages indicate if a formula contains any non-vegan ingredients.

5. How soon can I expect results?

Hydration and skin comfort are often noticeable after the first few uses. Improvements in concerns such as wrinkles, pigmentation, or skin firmness typically become visible after several weeks of consistent use.

6. Are your products fragrance-free?

Most Luksha products are fragrance-free. When a product contains a natural essential oil, it is used at skin-friendly levels for both safety and sensory experience.

7. Can I combine Luksha products with my current skincare routine?

Yes. Our products are designed to work well alongside most skincare routines. If you’re introducing active ingredients, we recommend adding one new product at a time.

8. Why are your products made in small batches?

Small-batch manufacturing helps preserve ingredient freshness, maintain consistent quality, and allows us to use gentle, microbiome-friendly preservation systems.

9. Which products are best for my skin concern?

Products can be explored By Concern, including Wrinkles & Loss of Firmness, Redness & Sensitive Skin, Acne & Blemishes, Dark Spots & Uneven Tone, Dry & Dehydrated Skin, and Compromised Skin Barrier.

10. Are your products pregnancy-safe?

Yes. Luksha formulas are developed with skin safety as a priority and do not contain retinoids, hydroquinone, high-strength salicylic acid, high concentrations of essential oils or other ingredients commonly avoided during pregnancy. While cosmetic products are not specifically tested in pregnant women, our formulations are designed to be gentle, barrier-supportive, and suitable for everyday use. If you have a high-risk pregnancy or specific medical concerns, we recommend discussing your skincare routine with your healthcare provider.

11. Shipping & Delivery

Orders are typically processed and shipped within 1–2 business days. We offer complimentary shipping on all U.S. orders over $90. 

At this time, we ship within the United States only

Delivery times vary depending on your location and the shipping method selected at checkout.

12. Returns

Your satisfaction is important to us. If you experience any issues with your order, please contact us within 30 days of delivery. Return eligibility is outlined in our Return Policy.

13. What is the shelf life of your products?

The expiration date is printed on every product package. Most Luksha products are packaged in airless containers, which help protect the formula from air and contamination, maintaining freshness and performance throughout their shelf life. For best results, store your products as directed and use them before the printed expiration date.

14. How should I store my products?

Store your products in a cool, dry place away from direct sunlight and excessive heat. Proper storage helps maintain the quality, stability, and performance of the formulas. Certain products, such as Eco-Balance Blemish Defence Serum and Intensive Brightening Serum, should be refrigerated.
Please refer to the product label or individual product page for specific storage recommendations.